INTELLIGENT COMMUNICATIONS

Every call answered. Every enquiry handled.

Sophia is an AI voice agent that welcomes your callers, answers approved questions, takes bookings and gives order updates around the clock, then passes the details to your team. Don't just read about Sophia. Talk to her.

Talk to Sophia Build this for my business
SophiaBooking Agent for Northgate Services
00:00
Thank you for calling Northgate Services. I'm Sophia, the virtual booking agent. How can I help?
Hi, I'd like to book a boiler service.
Of course. Can I take your name first?
It's Priya Shah.
Thanks, Priya. Can I use the number you're calling from to reach you?
Booking request sent to the CRM for the team to arrange

Sell the outcome, not the technology

The AI makes it possible. What your business gets is calmer phones and more opportunities caught.

Fewer missed opportunities

Every caller is welcomed and their enquiry captured, even when the team is busy.

Available 24/7

Out of hours, Sophia still answers, takes requests and explains when the team will respond.

Consistent handling

Callers hear your approved answers, in your business's name, on every call.

Less pressure on staff

Routine calls are handled, so your people focus on the conversations that need them.

Three agents, ready for your calls

Start with one, add more as you grow. Each call flow is agreed with you before launch.

Virtual Receptionist

Answers, takes messages and transfers.

Welcomes callers, finds out what they need, answers common questions you've approved, takes messages and offers transfers to your team during agreed hours. Messages are emailed to your nominated team with a short call summary.

  • Sales enquiries
  • Existing orders
  • General questions
  • Catalogue requests
  • Mailing preferences
  • Speak to a person
How it works

Booking Agent

Captures booking requests into your system.

Collects the caller's details and the service they want, reads it back for corrections, then sends the request straight to your CRM or booking system through a direct connection, not an email.

  • Book a service
  • Preferred date and time
  • General questions
  • Callback requests
How it works

Order tracking (WISMO)

Answers "Where is my order?"

Finds and verifies the caller's order, reads the latest status from your live CRM and explains it in plain English. When a caller needs more help, it transfers them to the agent or queue you choose.

  • Order status
  • Dispatch date
  • Delivery estimate
  • Another order
  • Transfer to a person
How it works

FROM FIRST CALL TO GOING LIVE

Experience it before you buy it

Instead of screenshots and feature lists, you talk to Sophia, see how she'd handle your business, then shape your own service.

  1. 1

    Discover

    See how Sophia fits your industry.

  2. 2

    Experience

    Talk to a live demonstration.

  3. 3

    Personalise

    Add your business name and services.

  4. 4

    Configure

    Choose your number, call handling, integrations and plan.

  5. 5

    Subscribe

    Agree your plan and go live.

  6. 6

    Expand

    Add agents, departments and use cases.

Start with step 2: talk to Sophia

Telephony and AI, as one service

AI Integra brings communications expertise to every deployment. Your numbers, call flows, routing, integrations and AI are designed, delivered and supported together.

  • Simple enough for smaller businesses to set up quickly
  • A consultative route for larger or more complex deployments
  • Predictable monthly plans with clear usage allowances
  • Pilot first, measure real calls, then scale
Numbers New local numbers or keep your own
Call flows and routing Options, hours, transfers
Sophia AI Understands and responds by voice
Integrations CRM, booking and order systems
Insight Calls, minutes, outcomes

Tailored to your industry

Pick a business type and hear how Sophia would handle its calls.

Restaurants

Table bookings, opening hours and private dining enquiries.

Try this demo

Professional services

Reception for law, accountancy and consultancy firms.

Try this demo

Trades and home services

Service bookings, call-outs and quote requests.

Try this demo

Property

Viewing requests, valuations and landlord enquiries.

Try this demo

Healthcare administration

Appointment requests and practice information.

Try this demo

Retail and e-commerce

"Where is my order?" calls and customer support.

Try this demo

INTERNATIONAL

Local service, global reach

Every market is different. Pricing, telecoms and customer expectations are shaped locally, so your service fits where your callers are.

United Kingdom

Local numbers, UK English voice and pricing in pounds.

South Africa

Local numbers, South African English and pricing in rand.

Europe and the US

Pricing in euros and dollars, with deployments planned with you.

Your rules

Call recording, consent and data retention agreed for your market.

Hear how Sophia would answer your calls

Add your business name and services, choose a scenario and start talking. It takes a minute.

Talk to Sophia Speak to our team